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Questions about shipping?

📦 Shipping Information

At Mini Rastreator , we want to make sure you receive your order quickly and safely. If you have questions about your product's shipping, here are some important details:

📍 How long does shipping take?

Delivery times vary depending on your location and the shipping method selected. Generally, our estimated times are:

  • Standard Shipping: 2-8 business days

If your order is delayed longer than expected, please contact us.

🔍 How do I track my order?

Once your order ships, you'll receive an email with a tracking number and a link to track your package in real time.

You can also go to our Order Tracking section and enter your order number.

🚚 What do I do if my order doesn't arrive?

If your order has not arrived within the estimated time, follow these steps:

  1. Check the tracking number to verify the status of your shipment.
  2. Please confirm that the shipping address entered is correct.
  3. If you have any problems, please contact us at minirastreator@gmail.com and we will be happy to help.

Is your data protected?

🔒 Data Protection and Privacy

At Mini Rastreator , the security and privacy of our customers are a priority. We want you to feel safe when shopping with us, which is why we protect your information with the highest security standards.

🔹 How do we protect your data?

We use advanced security measures to ensure the protection of your information, including:
✅ SSL encryption on all transactions to keep your data secure.
✅ Protection against unauthorized access , ensuring that only you and our authorized team can access your information.
✅ We do not share or sell your personal information to third parties without your consent.

📌 What data do we collect?

To process your order and improve your experience in our store, we may collect:

  • Name and contact information (email, phone number, shipping address).
  • Payment information (we do not store card details, payments are processed securely through trusted platforms).
  • Order history and purchasing preferences.

🔐 Is your data secure when paying?

Yes, we work with secure payment platforms that meet the strictest security standards to protect your financial data.

❓ Can I request the deletion of my data?

Of course. If you wish to modify, access, or delete your information from our database, just contact us at minirastreator@gmail.com and we will respond immediately.

At Mini Rastreator , we respect your privacy and are committed to the security of your information. If you have any other questions, please don't hesitate to contact us.

📩 Contact:  minirastreator@gmail.com

Do you want to return an order?

🔄 Return and Refund Policy

At Mini Rastreator , we want you to be completely satisfied with your purchase. If for any reason you need to return a product, here's how to do it quickly and easily.

📦 Can I return a product?

Yes, we accept returns within 2 days of receiving the order, provided the product meets the following conditions:
✅ It is in its original condition, unused, and in its original packaging.
✅ It is not a personalized or discounted product (see our policy for exceptions).
✅ It includes all accessories, tags, and original documentation.

🔄 How to make a return?

  1. Request a refund by sending an email to  minirastreator@gmail.com with your order number and reason for the return.
  2. You will receive instructions on how and where to ship the product.
  3. Package the item securely and send it to the address provided.
  4. Once received and approved , we will notify you and process the refund or exchange.

💰 How does the refund work?

  • If the return is approved, the refund will be processed within 10 business days using the same payment method used.
  • Depending on the bank or payment provider, the credit may take a few additional days.

🚚 Who covers the return shipping costs?

  • If the product has a defect or error on our part, we cover the return costs.
  • If the return is for another reason (change of mind, wrong size, etc.), the customer is responsible for shipping costs.

❗ Products that do not accept returns

We do not accept returns on:
❌ Personalized or custom-made items.
❌ Sale or clearance items.
❌ Items that have been used or damaged after delivery.

If you have any further questions about returns, please email us at  minirastreator@gmail.com. We're here to help! 😊

Need to speak to our staff?

📞 Need to talk to our team?

At Mini Rastreator , we're here to help. If you have questions, concerns, or need assistance with your order, our customer service team is available to respond as quickly as possible.

📌 Contact Forms

📧 Email: Send us a message to  minirastreator@gmail.com and we will respond within 1-2 business days .

💬 Live Chat: If you need a quick response, you can use our live chat at the bottom of the page.

❓ How can we help you?

✔ Product and order information
✔ Shipping status and tracking
✔ Returns and refunds
✔ Payment or billing issues
✔ Other general inquiries

If you need personalized assistance, don't hesitate to write to us. We're here to offer you the best possible experience! 😊

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